Help

How to buy?

Add the products you want to the cart and formalize your order. We will ask for the data for the delivery and the contact person. If you prefer, you can send an email to info@brycus.com or call us at 08450985127 and we will help you place your order

How to pay?

You can choose between any of the following forms of payment, all of which are secure:

VISA or MASTERCARD

With the bank: La Caixa, with which we have contracted the secure service to protect your data

BANK TRANSFER

Our account numbers are:

La Caixa 2100 0194 3502 0029 9953

BBVA ES75 0182 0242 4202 0152 3515

Banco Santander ES87 0049 1803 5521 1175 5920

For international transfers:

BIC code (SWIFT): CAIXESBBXXX

IBAN: ES07 2100 0194 3502 0029 9953

IBAN: BBVA ES75 0182 0242 4202 0152 3515

PAY PAL

If you are a user of this payment system, you can also choose it directly from the order

How much will I pay for shipping?

The maximum amount of shipping costs is € 12 for orders less than € 300. From € 300, shipping costs are free for the entire peninsula (except for orders whose weight is greater than 2001 kg). In any case, the amount to be paid will appear at the moment of formalizing the order.

How and when will I receive it?

At the time of formalizing the order, you will see the usual delivery period that is usually 48-72 hours for products in stock and 5 days for the rest of products. The indicated delivery times are informative and based on the average calculated in working days. Occasionally there may be higher delays, in this case the customer may withdraw the order unilaterally, replacing the amounts paid in the order.

Can I return the order?

If the order does not meet your expectations you have the right to return it within a maximum period of 14 days, but in this case the shipping costs are borne by the customer as established by law.

And if it arrives broken?

All our goods travel insured, so if you receive an item in poor condition, you have the right to immediate replacement at no cost. In order to process the claim to the agency, we need you to send us a photograph showing the damage within a maximum period of 24 hours.

What is the guarantee of my order?

Any manufacturer, by law, is obliged to give a guarantee of at least 2 years.

What if the order does not arrive?

At any time you can check the status of your order from our website. You can also send us an email indicating the order number and we will respond as soon as possible. You can also call us at 902 109 841.

It's the first time I buy online

Our website is 7 years old. We are currently a reference page with more than 75,000 clients and 250,000 visits per month; and we send an average of 2,000 orders a month to everyone. You can be calm, there is always a first time for everything.

What is the Brycus Privacy Policy?

You can check our legal conditions. Our databases will not be transferred, loaned, sold or exchanged with any other company, association, person or entity. To preserve and guarantee your privacy at all times and in compliance with the Organic Law 15/1999, you can access this data and you can exercise your right of access, rectification, cancellation and opposition at any time by sending an email to info @ brycus .is.

Minimum Price Policy Guaranteed

From Brycus we are committed to offering the Guaranteed Minimum Price to all our customers. The customer has to request the price adjustment before finalizing the order or before making the payment by transfer.

Below we describe some conditions to be able to benefit from our policy of minimum guaranteed price:

· The most economical product found must be the same as the purchased one: new, in its original packaging, without having been used, and with the official manufacturer's warranty in Spain, as sold by us.

· The product purchased must have been purchased under the same form of payment (cash on delivery, credit card, bank transfer or PayPal) and under the same conditions. Also, always compare the final price (VAT and shipping included).

· Prices found on the Auctions website will not be valid.

· Times of Sales do not fall within this point. That is, you can not compare the prices of the products in time of sales with the price before them.

· Outlets and stocks in liquidation are also excluded

· The customer must justify by email the offer of the other store taking into account all these points.